“The prisoner looked forward to my correspondence and seemed to have a more determined approach to release and a better way forward – in fact requested to stay in contact – via Penfriends – on release. If the time it takes to write a letter/card gives the penfriend a brighter day and something to look forward to, it’s a job well done and a drop of comfort in darker times.”
 
 
 
 
“It made me put myself into his place… He could tell me about the plans he had for the future when he was released. I think that it helped him to tell someone not really involved with him, who was not judgmental.”
 
 

 
 
“I think it encouraged him to have someone to tell about his studies and progress.”
 
 
 
 
“Being a penfriend has given me an insight into the working of a prison and the prisoners inside.”
 
 

 
 
“In nearly all of his letters, he says how much he looks forward to hearing from me.”