We're looking for someone who:
- Has great IT and organisational skills
- Is patient and polite
- Will maintain strict levels of confidentiality
- Is willing to stick around for the long-term (at least 18 months)
- Is tactful, non-judgmental and self-reliant
- Has excellent attention to detail
- Is reliable and punctual
- Has a good understanding of the risks of passing information between prisoners and members of the public
- Will adhere to Prisoners’ Penfriends strict rules and policies
Our volunteers work one or two days a week in our central London office. This is what they do:
- Collect post from our PO Box address in London and bring it to our office (a 30 minute journey by train)
- Carefully read and forward letters and emails between volunteer penfriends and prisoners
- Alert staff about any concerns, such as prisoner welfare or volunteer safety
- Record all letters and emails in their confidential systems
- Process applications from prisoners wishing to join the scheme
- Assist with mail outs of promotional material
What do our volunteers get out of the experience?
You'll be an essential part of a small, dedicated team that provides a valuable emotional support service to prisoners. You'll also be helping the charity provide its service to an increasing number of prisoners in England and Wales. We'll give you regular feedback on your work and pay reasonable travel expenses.
If you would like to apply, please:
- Email a CV and a one page covering letter to: firstname.lastname@example.org
- Make sure that your CV includes full contact details for two referees who have known you for at least three years.
- Write ‘Office volunteer application’ in the subject line of your email.
We welcome applications from people who can provide up to date DBS certificates.